CONSULTATIONS & TESTING
Initial Consultation & Follow-up Package - which includes a detailed email outlining your programme (90 minutes plus 45 minutes follow-up) - £255
Initial Consultation Only (90 minutes) - £155
Follow up Consultation (45 minutes) - £85
Free 10 minute SKYPE or telephone conversation call prior to first Consultation
The Follow-up Consultation usually takes place 4-6 weeks after your initial consultation and lasts about 45 minutes. At this consultation your progress is assessed and modified according to the results to ensure that you continue on the road to good health.
To book your appointment online: Book here
If you would like a home visit or a weekend appointment please email me on [email protected] or phone me on 07958284575.
What To Expect
Prior to your initial consultation you will either be sent a questionnaire or you may download it from this site. (Please see below to download). The questionnaire asks details regarding your medical history, your family history, and your lifestyle and dietary health. The consultation usually takes about one to one and half hours where the information is discussed, and your goals identified. It may be appropriate to take certain measurements such as weight, BMI, body fat, blood pressure, and to carry out certain laboratory testing. The follow up appointment is 45 minutes and will cover how you are managing your initial plan and any test results. This is usually around 4 weeks after your first appointment.
We may holdsome information about you. This document outlines how that information is used, who we may share that information with and how we keep it secure. This notice does not provide exhaustive detail. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to [email protected],uk. We keep our Privacy Notice under regular review. This Privacy Notice was last reviewed in
1. What We Do
We also offer workshops and educational seminars.
2. How We Obtain Your Personal Data
Information provided by you
You provide us with personal data in the following ways:
- By completing a nutritional therapy questionnaire
- By signing a terms of engagement form
- During a nutritional therapy consultation
- Through email, over the telephone or by post
- By taking credit card and online payment
This may include the following information:
- basic details such as name, address, contact details and next of kin
- details of contact we have had with you such as referrals and appointment requests
- health information including your previous medical history, dietary, lifestyle, supplement and medicine details, biochemical test results, clinic notes and health improvement plans
- GP contact information
- Bank details
We use this information in order to provide you with direct healthcare. This means that the legal basis of our holding your personal data is for legitimate interest.
Following completion of your healthcare we retain your personal data for the period defined by our professional association BANT and CNHC. This enables us to process any complaint you may make. In this case the legal basis of our holding your personal data is for contract administration.
Information we get from other sources
We may obtain sensitive medical information in the form of test results from biochemical testing companies. We use this information in order to provide you with direct healthcare. This means that the legal basis of our holding your personal data is for legitimate interest.
We may obtain sensitive information from other healthcare providers. The provision of this information is subject to you giving us your express consent. If we do not receive this consent from you, we will not be able to coordinate your healthcare with that provided by other providers which means the healthcare provided by us may be less effective.
3. How we use your personal data
We act as a data controller for use of your personal data to provide direct healthcare. We also act as a controller and processor in regard to the processing of your data from third parties such as testing companies and other healthcare providers. We act as a data controller and processor in regard to the processing of credit card and online payments.
We undertake at all times to protect your personal data, including any health and contact details, in a manner which is consistent with our duty of professional confidence and the requirements of the General Data Protection Regulation (GDPR) concerning data protection. We will also take reasonable security measures to protect your personal data storage.
We may use your personal data where there is an overriding public interest in using the information e.g. in order to safeguard an individual, or to prevent a serious crime. Also where there is a legal requirement such as a formal court order. We may use your data for marketing purposes such as newsletters but this would be subject to you giving us your express consent.
4. Do you share my information with other organisations?
We will keep information about you confidential. We will only disclose your information with other third parties with your express consent with the exception of the following categories of third parties:
- Our registrant body, CNHCand our professional association, BANT, for the processing of a complaint made by you
- Any contractors and advisors that provide a service to us or act as our agents on the understanding that they keep the information confidential
- Anyone to whom we may transfer our rights and duties under any agreement we have with you
- Any legal or crime prevention agencies and/or to satisfy any regulatory request (eg,BANT) if we have a duty to do so or if the law allows us to do so
We may share your information with supplement companies and biochemical testing companies as part of providing you with direct healthcare. We will not include any sensitive information
We will seek your express consent before sharing your information with your GP or other healthcare providers. However if we believe that your life is in danger then we may pass your information onto an appropriate authority (such as the police, social services in the case of a child or vulnerable adult, or GP in case of self-harm) using the legal basis of vital interests.
We may share your case history in an anonymised form with our peers for the purpose of professional development. This may be at clinical supervision meetings, conferences, online forums, and through publishing in medical journals, trade magazines or online professional sites. We will seek your explicit consent before processing your data in this way.
5. What are your rights?
Every individual has the right to see, amend, delete or have a copy, of data held that can identify you, with some exceptions. You do not need to give a reason to see your data.
If you want to access your data you must make a subject access request in writing to [email protected] Under special circumstances, some information may be withheld. We shall respond within 20 working days from the point of receiving the request and all necessary information from you. Our response will include the details of the personal data we hold on you including:
- Sources from which we acquired the information
- The purposes of processing the information
- Persons or entities with whom we are sharing the information
You have the right, subject to exemptions, to ask to:
• Have your information deleted
• Have your information corrected or updated where it is no longer accurate
• Ask us to stop processing information about you where we are not required to do so by law or in accordance with the BANT and CNHC guidelines.
• Receive a copy of your personal data, which you have provided to us, in a structured, commonly used and machine readable format and have the right to transmit that data to another controller, without hindrance from us.
• Object at any time to the processing of personal data concerning you
We do not carry out any automated processing, which may lead to automated decision based on your personal data.
If you would like to invoke any of the above rights then please write to the Data Controller at bewellnutrutrition.co.uk
6. What safeguards are in place to ensure data that identifies me is secure?
We only use information that may identify you in accordance with GDPR. This requires us to process personal data only if there is a legitimate basis for doing so and that any processing must be fair and lawful.
Within the health sector, we also have to follow the common law duty of confidence, which means that where identifiable information about you has been given in confidence, it should be treated as confidential and only shared for the purpose of providing direct healthcare. We will protect your information, inform you of how your information will be used, and allow you to decide if and how your information can be shared.
We also ensure the information we hold is kept in secure locations, restrict access to information to authorised personnel only, protect personal and confidential information held on equipment such as laptops with encryption (which masks data so that unauthorised users cannot see or make sense of it). We ensure external data processors that support us are legally and contractually bound to operate and prove security arrangements are in place where data that could or does identify a person are processed.
Merriam Stern is registered with the Information Commissioner’s Office (ICO) as a data controller and collects data for a variety of purposes. A copy of the registration is available through the ICO website (search by business name).
7. How long do you hold confidential information for?
All records held by BeWellNutrition.co.uk will be kept for the duration specified by guidance from our professional association BANT.
8. Website technical details
We do use electronic forms on our website making use of an available ‘forms module’ which has a number of built-in features to help ensure privacy. We also aim to use secure forms where appropriate.
Eg, This is used to store whether you have agreed to receive cookies. Persistent for one year.
Google Analytics _utma
Eg, These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
Testing may include hormonal testing such as thyroid testing, adrenal stress testing, intestinal permeability, candida antibody testing,Gluten Intolerance Testing, stool tests or food intolerance testing - and many others. Some involve blood tests carried out by reputable laboratories used by many private doctors, and some involve stool tests or saliva tests.
If laboratory testing is recommended your nutritional therapist may wait for these results before giving you a specific programme to follow.
Supplements and laboratory tests are provided at an additional cost.
As Nutritional Therapy is a complementary integrated therapy, it may well be that areas identified during your consultation may need to be referred back to your GP for further tests. This is done only with your consent.
PLEASE NOTE: Nutritional Therapy in no way takes the place or replaces conventional medicine and you should continue with any medication, or any medical treatment or advice you have been given by a GP or Health Care Consultant already prescribed.
TERMS & CONDITIONS
Payment for each consultation is due in advance of each appointment via PAYPAL.
Cancellation within 24 hours of any appointment made will incur a 50% cancellation fee.
WEIGHT MANAGEMENT PROGRAMMES from £250 which includes an initial Consultation and 4 subsequent followups and 3 SKYPE consutations-
If after your initial consultation your main priority is to lose weight, then regular check-ups on a weekly/fortnightly basis are recommended to keep you focused and motivated to carry out your weight loss programme. Your weight, BMI, body fat%, blood pressure and waist to hip measurements will be taken and monitored at every follow-up. Also recipe ideas will be given and tips to support you between visits will be given. Telephone consultations/emails/SKYPE calls will also help to keep you focused on achieving your goals.
COOKERY CLASSES: These are offered to individuals or small groups and are tailor-made to suit your needs. Please call 07985-294 575 for more information
QUESTIONNAIRE : please click on image to download
Don't forget to send it in one week prior to your consultation.